KVKK Disclosure and Privacy Notice

  • OTELSAN | KVKK Disclosure and Privacy Notice

    As Otelsan, we process and protect the personal data obtained through our website in accordance with Law No. 6698 on the Protection of Personal Data (“KVKK”). This notice has been prepared to explain the purposes for which personal data is processed, the methods of collection, the legal bases, and the rights of data subjects.

    1. Data Controller

    Within the scope of KVKK, the data controller is:

    Otelsan

    Address: Üçevler Mahallesi Coşkun Sokak No:9 İnci Plaza Kat:1 Ofis:10, Nilüfer / Bursa / Türkiye
    Email: export@otelsan.com.tr
    Website: www.otelsan.com.tr

    2. Data Collected

    Personal data processed through our website may vary depending on the activities and may include:

    • Identity Information (Name, Surname)

    • Contact Information (Email, Phone, etc.)

    • Customer Transaction Data (Request and quotation records)

    • IP address, cookie data, and device information

    • Feedback, messages, and form responses

    3. Methods of Collecting Personal Data

    Your personal data may be collected through the following methods:

    • Website forms

    • Email correspondence

    • Cookies and analytical tools

    • Online request and support processes

    Data is collected electronically through automated or non-automated methods.

    4. Purposes of Processing Personal Data

    The collected personal data is processed for the following purposes:

    • Execution of request, quotation, and sales processes

    • Providing customer communication and follow-up

    • Management of digital customer relations

    • Execution of marketing and informational activities (within the scope of explicit consent)

    • Improvement of website user experience

    • Conducting traffic and usage analyses (cookies)

    • Compliance with legal and administrative obligations

    5. Legal Grounds for Processing Personal Data

    Your personal data may be processed on the following legal grounds:

    • Presence of your explicit consent

    • Explicitly stipulated in laws

    • Requirement for the establishment or performance of a contract

    • Compliance with legal obligations

    • Protection of legitimate interests

    6. Transfer of Data to Third Parties

    Your personal data may be transferred to:

    • Authorized public institutions and organizations

    • IT service providers

    • Companies providing marketing and analytical services

    • Legal and financial consultants

    in accordance with legal requirements.

    Data may also be transferred abroad, provided that the necessary security measures are taken.

    7. Cookie Usage

    Cookies are used on our website to enhance user experience and perform analysis.

    Cookies may be used for purposes such as:

    • Session management

    • Performance and traffic tracking

    • Campaign and advertising targeting (with explicit consent)

    Cookie usage can be disabled through browser settings.

    8. Rights of the Data Subject

    Pursuant to Article 11 of the KVKK, data subjects have the right to:

    • Learn whether their personal data is processed

    • Request information if processed

    • Learn the purpose of processing

    • Learn the third parties to whom data is transferred

    • Request correction

    • Request deletion/destruction

    • Request that corrections or deletions be notified to third parties

    • Object to data analysis

    • Claim compensation in case of damages

    9. Application Methods

    Requests under the KVKK may be submitted via:

    📨 Email: export@otelsan.com.tr
    🌐 Website: www.otelsan.com.tr
    📮 Address: Üçevler Mahallesi Coşkun Sokak No:9 İnci Plaza Kat:1 Ofis:10, Nilüfer / Bursa / Türkiye

    Requests are concluded within 30 days at the latest.

    10. Data Security

    Otelsan implements measures for the protection of personal data, including but not limited to:

    • Technical security infrastructure

    • Encryption

    • Access control

    • Internal audit processes

    11. Updates

    This notice may be updated when necessary. The current version is accessible through our website.