Privacy Policy

Otelsan highly cares the confidentiality and protection of your data, including your personal data. Our goal is to protect your privacy and ensure the security of the data you provide. Personal data processed by Otelsan is protected in best way within technical means.

Otelsan maintains, processes and shares the personal data it collects to third persons for the purposes specified in this Privacy Policy. Otelsan will not dispose on your personal data for any purpose other than those specified here and which is non-statutory. Your data will be protected by high security measures and your credit card and payment information will not be collected under any circumstances.

Otelsan reserves the right to make changes and updates to this Privacy Policy at any time without prior permission from the users. You can reach these changes and updates from the links provided to you or via Hotelsan’s address www.otelsan.com.tr (“Site”).

IN WHAT CIRCUMSTANCES AND FOR WHAT PURPOSES DOES OTELSAN PROCESS YOUR DATA?
Data on existing and potential customers may be obtained, saved, stored, preserved, changed, rearranged or otherwise processed and shared with third parties as in whole or in part by automated or non-automated means. Customer data may also include data that makes existing and potential customers specific or identifiable, and personal data of a special nature. All of this data is collectively referred as customer data.

Otelsan processes customer data, including personal data and special quality personal data, with the consent of its respective customers upon the approval of the Membership Agreement. In addition, in cases explicitly prescribed by law;

In case of the fact that it is required to process personal data of the parties to the contract, provided that the processing is directly related to the conclusion or fulfilment of that contract;

In cases where it is mandatory for Otelsan to fulfill its legal obligations;

In cases where personal data are revealed to the public by the concerned person;

Where it is necessary to process data for the establishment, use or protection of a right, customer data is processed to a limited extent for such legitimate purposes.

The objectives of Otelsan in processing customer data are as follows:
– To perform the sale of goods or services;
– To perform delivery and installation services and to ensure the collection of necessary payments;
– To carry out after-sales maintenance and repair operations;
– To fulfill legal requirements arising from various legislation and to respond to consumer applications;
– To provide information to customers about new products and campaigns by carrying out advertising and marketing activities;;
– To provide personalized content, campaigns and advertisements to the users of the site in accordance with their interests and needs, to group users for this purpose, to determine whether the advertisements are interested or not
– To make statistics of the number of users, user types, visiting the Site, frequency of visits, user behaviors, the site from which the site is visited and after the site which site is visited, the geographical location of users, etc.
– To meet management reporting needs;
– To ensure exercise of rights of company, including legal procedures or legal advice;
– To carry out the necessary activities in case of the sale of all or part of the Company, its business or any part of the Company’s group;
– To share the Company with the group of companies in line with the management needs;
– To keep the database of the shopping history after the end of the customer relationship or to use it as evidence in case of a dispute.
Otelsan may use Cookies to collect data to be processed for the purposes listed above. The technical communication files which are called cookies are small text files which a website sends to the browser on a user’s computer or mobile phone. It is possible to block Cookies via the browser. User visits the Site means that they consent to the use of cookies under this policy. Links or access to sites and content managed by third parties on the site may be provided. Otelsan does not have any control or intervention authority over the content of 3rd person. Plugins can be used in site for 3rd party platforms. The information collected by users when they visit the Site may be used by such 3rd party platforms. If users visit the Site while connected to their accounts on these platforms, the information collected by the Site and third parties may be associated. In addition to processing the data obtained by Otelsan, for the purposes described above, the United States (including, but not limited to the United States), Europe, Asia and other data protection legislation in different regions located in their own businesses, subsidiaries or affiliates may transfer or process data there. Similarly, in addition to the above, Otelsan may transfer data to the following third parties for the legitimate purposes and legal limits mentioned above:
– Institutions specified in laws and regulations;
– Dealers and other representatives and agencies;
– Tax consultants, auditors and other external professional consultants;
– Potential buyers or investors of the Company or part or all of the Company business;
– Third parties providing products or services to Otelsan, such as IT systems providers, customer satisfaction oriented marketing programs;
– Paro program partners and other collaborator companies;
– Companies and organizations cooperating for the services and activities specified in the Membership Agreement.
WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?
Regarding your data being processed within Otelsan;
– To learn if your personal data has been processed,
– If your data is being processed, to obtain information about them,
– To learn what the purpose of your data is processed and whether your personal data is used in accordance with the purpose,
– To find out who the third parties to whom data are transferred at home or abroad, if any, and which data are transferred,
Requesting the rectification of the incomplete or inaccurate data, if any,
– In case of the reasons for processing your data disappear or if the data becomes outdated, to request that your processed data be deleted or destroyed,
– – If you have any requests for correction or deletion of your data, you can always send your requests to Otelsan via info@otelsan.com.tr e-mail address.
WHAT POLICIES ARE BEING LOOKED AFTER WHEN PROCESSING USER DATA?
Otelsan looks after the following principles when processing User data:
– Processing in accordance with the rules of law and honesty;
– Being accurate the data processing,
– Being certain of the extent of processing,
– Performing processing for legitimate purposes,
– Being connected, limited and measured for the purposes in which the processing or reprocessing of data collection,
– Being the data up-to-date,
– Preserving the data for the time required for the purpose for which it was processed