As Otelsan, we attach great importance to the confidentiality and protection of all information you share with us, including your personal data. Our aim is to safeguard your privacy, ensure the security of your information, and carry out our data processing activities in accordance with legal regulations. In this respect, all personal data processed by Otelsan is protected through technical and administrative security measures.

This Privacy Policy explains the methods Otelsan uses to collect your personal data, the purposes for which it is processed, the conditions under which it is shared with third parties, your rights regarding your data, and how you can exercise these rights.

Otelsan will not use personal data obtained from its users for purposes other than those specified in this Privacy Policy, will not unlawfully share it with third parties, and will not process it in violation of applicable legislation.

Otelsan reserves the right to update or amend this Privacy Policy without prior permission from its users. Updates can be followed through links provided by Otelsan or via the website www.otelsan.com.tr.

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1. Collection and Processing Purposes of Personal Data

Personal data belonging to current and potential customers may be obtained, recorded, stored, preserved, classified, processed, or transferred domestically or abroad, either wholly or partially through automated means or manually, provided that they are part of a data recording system.

Collected data may include identity information, contact details, transaction information, purchase history, user behavior, and, when necessary, special categories of personal data.

Otelsan processes your personal data for the following purposes:

• Execution of goods and services sales processes

• Execution of delivery, installation, and after-sales support processes

• Completion of payment and collection transactions

• Management of customer relations and communication processes

• Responding to consumer requests and complaints

• Fulfillment of legal obligations

• Execution of advertising, campaign, and marketing activities (with explicit consent)

• Providing personalized content, campaigns, and advertisements to site users

• Conducting statistical analysis, reporting, and business development activities

• Protection of Otelsan’s rights and execution of legal processes

• Execution of internal audit, operational activities, financial processes, and management reporting

• Management of potential company mergers, divisions, sales, or investment processes

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2. Legal Grounds for Processing Personal Data

Otelsan processes your personal data under the following circumstances:

• Presence of your explicit consent,

• When explicitly permitted by law,

• When necessary for the establishment or performance of a contract,

• When required for the data controller to fulfill its legal obligations,

• When necessary for the establishment, exercise, or protection of a right,

• When the data has been made public by the data subject.

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3. Cookies and Tracking of User Activities

Otelsan may use cookie technologies in order to improve the experience of Website users and to provide services.

Cookies facilitate the collection of user statistics, content suggestions, and campaign delivery, and users may block cookies through their browser settings.

The Site may contain third-party links, content, and plugins. Otelsan does not have control over such features, and the privacy policies of the respective platforms apply.

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4. Transfer of Data to Third Parties

Otelsan may share your personal data domestically or internationally with the following persons and entities for the legitimate purposes mentioned above:

• Authorized public institutions and organizations

• Dealers, suppliers, and business partners

• Tax advisors, auditors, and professional consultants

• IT service providers and operational business partners

• Marketing, advertising, and customer satisfaction solution partners

• Potential investors or parties involved in merger/acquisition processes

• Affiliate companies and subsidiaries within the same group as Otelsan

Data may be transferred to countries with different data protection regulations, including the United States, European, and Asian countries.

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5. Your Rights as a Personal Data Owner

Within the scope of KVKK and applicable legislation, you may apply to Otelsan to:

• Learn whether your personal data is processed,

• Request information if it has been processed,

• Learn the purpose of processing and whether it is used in accordance with the purpose,

• Learn the third parties to whom the data is transferred,

• Request correction of incomplete or inaccurate data,

• Request deletion or destruction of data if processing conditions are no longer valid,

• Request notification of such procedures to third parties

You may exercise these rights by contacting Otelsan via export@otelsan.com.tr

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6. Our Data Processing Principles

While processing personal data, Otelsan adheres to the following principles:

• Compliance with law and good faith

• Accuracy and up-to-dateness

• Processing for specific, explicit, and legitimate purposes

• Being relevant, limited, and proportionate to the purpose

• Storage for the period required by applicable legislation